On Saturday a few weeks ago, I was worrying about how I was going to find a reputable body shop to work on my car, being new to Santa Cruz. My driver's side door was falling apart and becoming very dangerous- not closing properly or fitting into the frame, leaking when it rained, making noise from air blowing in when I drove on the freeway, and my inside door handle was coming off. While sitting in bumper-to-bumper traffic later that day, I realized that the car in front of me was advertising Ken's Auto Body Shop....I took a chance and called...I took my car over for an appraisal and met Ken. He was easygoing, kind, professional, and extremely knowledgeable; he listened to everything I had to say, checked out the door, told me he would order the part needed, quoted me a price, and scheduled me to come back in a couple of days. When I brought my car in, everything went like clockwork-my car was ready in 2 hours as promised, the work was perfect, and to top it off, it turned out to be LESS than quoted! Amazing! You can really trust Ken, and his work is impeccable! I recommend him without hesitation. Thanks so much, Ken!